Information Technology
Network Administration and Support - Windows NT/2000/XP
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Install and configure routers, firewalls, user access privileges, perform new software installation and upgrades, troubleshoot and resolve problems, train staff members on network infrastructure, integrate hardware into the network, and develop network back-up and disaster recovery planning. Includes network security and firewall protection.
Custom Application Development
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Database Programming and Reporting - Microsoft .NET™, Visual BASIC™, SQL Server™, C++, Visual FoxPro™, Crystal Reports™
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Full scale, custom development which includes testing, validation, implementation and reporting
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Web Development - HTML, Java, ASP, ASP.NET™, Windows Web Server
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Web hosting and application systems development, integration, and/or third party system support. Security encryption and firewall protection. Specialized Automated Surveying including survey design, distribution, database.
Computer Repair and Help Desk Services
Problem assessment and repair. Includes Help Desk and Customer Support training and data logging.
Customer Relationship Management (CRM) and Contact Management - using GoldMine™
Full scale contact database development and back end reporting
Case Management Software
Customized application development for Client Tracking and Reporting Systems
Call Center Phone Systems - TeleVantage™ and Taske Contact Call Management
Provide outbound call center services via state of the art phone system
installations and support with full featured monitoring and reporting.
Click Here See full Call Center Service description.
