Don
I started working for InspiriTec in July 2002. Prior to joining InspiriTec, I had been unemployed.
This job has enabled me to gain confidence in being able to deal with people, and enabled me to feel confident enough to be able to work at any customer service job. Initially, I was nervous about getting on the phone. It took me longer to navigate the software in order to facilitate a call. InspiriTec’s management team made some customizations to the database to work with JAWS (screen reading software for blind persons). They managed the volume of my calls to allow me to get comfortable with the software and handling calls. I’ve developed excellent typing and problem solving skills. I feel I was able to help several customers to calm down.
I’ve been able to demonstrate to customers that InspiriTec cares about what happens to them as individuals.
