LEADERSHIP

“InspiriTec has helped me become a more independent person and enabled me to become a success not only at work but also in my life.”

We seek to embody and practice the principles of “Servant Leadership”. This means that we are servants first, who only then are able to fully grow to be effective leaders. Our focus is to develop and nurture those whom we serve: our employees, clients, and each other. We encourage collaboration, trust, foresight, listening and the ethical use of power and empowerment.

LEADERSHIP TEAM

Picture of John Connolly
John F. Connolly, Jr. Founder, President & Chief Executive Officer
Terrence Barr Facility Security Officer
picture of Jeff Carver
Jeffery Carver DMDC Deputy Director
John has been with the firm's management team in prior organizations for over 21 years. Since its launch in 2000, InspiriTec has become a successful computer and information systems firm, most of whose employees are persons with disabilities. He has led the development of high profile systems for firms such as AT&T, the National Disease Research Interchange, the University of Pennsylvania, United Engineers, and ActionAIDS. John has particular expertise in the development of Case Management Systems for the social services, health care, and managed care industries.

John graduated Phi Beta Kappa and Summa Cum Laude from Lehigh University with three majors: Sociology, Religion Studies, and Urban Studies. He received his Master of Social Work degree from Penn and an MBA in Finance from Temple.
Terrence joined the InspiriTec team in 2000 and is based in the Philadelphia location. He currently serves as the company's corporate level Facility Security Officer and is responsible for developing and implementing security procedures for InspiriTec's Ft. Knox, KY based Department of Defense projects. Previous to this assignment, Terrence held positions with InspiriTec as the Philadelphia Contact Center Manager, Corporate Trainer and Network Administrative Analyst. He also has significant experience in authoring technical training manuals for InspiriTec's contact center projects.

Terrence holds a Bachelor of Science in General Business Administration from the University of Maryland.  He has obtained the A+ certification and completed numerous IT certification courses. He has completed the required federal government training to become the Inspiritec FSO and has membership in major industry recognized security organizations.
Jeffery Carver currently serves as the Deputy Director for InspiriTec's Department of Defense contract based in Ft. Knox, Kentucky where he oversees an operation that includes over 200 Wounded Warriors and handles 110,000+ calls a month. Prior to joining InspiriTec in 2011, Mr. Carver spent 22 Years in the United States Army serving in Iraq and Bosnia, and retired with the rank of First Sergeant. He is the 2014 recipient of SourceAmerica’s National Evelyne Villiness Award.

Mr. Carver currently holds an Associate Degree in General Studies from Central Texas College and is now completing a Bachelor of Science in General Business Administration at McKendree University.
Peggy Grit DMDC Program Director
Picture of Fred Holbert
Fred Holbert Chief Financial Officer
Peter Johnson Senior Network Engineer
Peggy joined InspiriTec in March of 2013 and brings over 24 years of experience in contact center operations and voice and data technologies. Prior to joining InspiriTec, Peggy launched the contact center services program for SourceAmerica (formerly NISH) where she assisted nonprofits nationwide to implement contact centers staffed by persons with significant disabilities. Her extensive technical background comes from 10 years at Interactive Intelligence where she helped launch the first software-based multi-channel contact center "ACDs" on the market in 1997 and subsequently helped launch the same software on Voice over IP in 2002. She offers InspiriTec's customers and programs a unique blend of technical background and business strategy.

Peggy attended Indiana University-Purdue University at Indianapolis with a major in Communications.
Fred joined InspirTec in 2014 and brings over 30 years of financial management and reporting experience to the organization. His diverse background includes senior financial roles in both the non-profit and for profit business sectors. Prior to joining InspiriTec, he served as the CFO of a large child social service organization and has commercial experience in the market research, contact center and manufacturing industries. As part of our management team, Fred is responsible for daily accounting oversight as well as all financial management reporting.

Fred earned a Bachelor of Science in Accounting from Pennsylvania State University and his Certified Public Accountant license in Pennsylvania.
Peter is the Senior Network Engineer for InspiriTec and has been part of its management team since 2001. Based in Philadelphia, Peter is responsible for the implementation and maintenance of all information systems, communications, telephony, system support, and security. Peter has a broad background in personal computer hardware, software and networking. He also has experience with working with a vast array of users on both time-critical and long-term projects.

Peter’s key role at InspiriTec is to oversee all technical aspects of call center operations. He had been involved in the development of all physical call center locations that InspiriTec has established, from its first for the Pennsylvania State Parks to its most recent for the Pennsylvania Departments of Labor and Industry, State Police and Child Welfare.

Peter has a BA/BS from the University of Pennsylvania with Majors in History and Economics.
Picture of David Lange
Dave Lange Manager of Software Development
Picture of Dean Marino
Dean Marino Director, Strategy and Innovation
Picture of William ODonnell
William ODonnell Senior Information Technology (IT) Project Manager
Dave joined InspiriTec in January of 2007. Dave is responsible for the design, testing, implementation, and maintenance of Web-based and Windows applications and custom reports, as well as mentoring employees in new development technologies and methodologies. Dave has over 25 years of experience working as a Software Developer, Systems Analyst, and Programming Instructor with organizations including the Philadelphia Stock Exchange, Sunoco, Catalyst IT Services, and Data Networks Inc. Dave has performed in various roles for InspiriTec on projects such as the Pennsylvania ACA Consumer Services Center, Pennsylvania State Police IT helpdesk, CWIS Support Center, L&I IT Helpdesk and call tracking systems for the New Jersey Department of Consumer Affairs.

Dave has a B.S. in Management Information Systems from the State University of New York as well as A.S. Degrees in Retail Business Management and Electronics Engineering Technology.
Dean has been with InspiriTec since 2003 and is responsible for the company's marketing initiatives and strategic projects. He has over 20 years of marketing and business development experience in the e-commerce, professional services and consumer packaged goods industries. Before joining InspiriTec, Dean held the position of Director of Business Development for ShopZilla (an online shopping comparison site, formerly BizRate.com) where he was integral in the launch of one of the Internet’s largest e-commerce sites. Dean also has held marketing positions with Disney Consumer Products, Information Resources Inc. (IRI) and the Pepsi-Cola Company.

Dean graduated from the University of California, Santa Barbara with a Bachelor of Science in Communication Studies.
Bill is a Senior Project Manager for InspiriTec and has been with the firm's management team since 2000. Based in Wyomissing, PA, Bill assists with project management and operational implementation of projects including: PA State Police and L&I IT Help Desks, ACA Consumer Service Center and CWIS Support Center for the Pennsylvania Department of Human Services. Previously, Bill was the Project Manager for InspiriTec's Office of Medical Assistance Programs Contact Center. Bill also oversees InspiriTec's web and software application development team.

Bill is a graduate of AbiliTech's (a predecessor organization to InspiriTec) 10-month Computer Science program. Bill also has certifications in GoldMine Contact Management Software.
Picture of Julie Osborne
Julie Osborn Director of Veteran Recruitment and Staffing
sam sarat
Sam Samat Project Director
Picture of Michele Smith
Michele Smith Senior Social Worker/Case Manager
Julie Osborn currently serves as the Director of Veteran Recruitment and Staffing for InspiriTec. She joined InspiriTec in 2011 as Program Manager for the Human Resource Services Center (HRSC). Prior to InspiriTec, Ms. Osborn was with Electronic Data Systems (EDS), L-3 Communications, MPRI, and Booz Allen and Hamilton where she established a successful track record through diversified senior multidisciplinary management positions. In 2003 she retired as Master Sergeant after serving 23 years in the US Army.

Ms. Osborn holds a Master’s in Science, Professional Counseling at the Grand Canyon University of Arizona.
Sam serves as Project Manager for InspiriTec's New Jersey operation, a position he assumed in 2010. In this capacity Sam is responsible for managing and operating a 70+ person call center for the State of New Jersey, Department of Consumer Affairs. The Call Center answers all calls for about 43 Professional Boards in New Jersey such as the Board of Nursing, Board of Medical Examiners and Home Improvement Contractors. It answers approximately 400,000 calls per year from New Jersey Professionals holding New Jersey licenses.

Previously, Sam served as the CFO for Methodist Home for Children Foundation and Services in Philadelphia for about eleven years. Sam was also a member of InspiriTec's predecessor organization, Abilitech, where he served for 8 years as the COO. Sam provides high level operational assessment and design consultation and systems analysis consultation. He has over 25 years of Operations Research and Design expertise.

Sam holds an M.A. in Philosophy, from the New School for Social Research, an M.S. in Industrial Engineering from Rutgers University, and a B.E. in Electrical Engineering, from Poona University [India].
Michele joined InspiriTec in 2006 bringing extensive social services and case management experience. She began her career working with the Department of Social Services before moving to Consolidated Industries of Greater New York where she served the disabled population of Syracuse. Additionally, Michele worked as a Social Worker for the Medicaid HMO Oaktree Health Plan in the Special Needs Unit. Prior to coming to InspiriTec, she worked in an ambulatory care setting serving the needs of the underprivileged and under-served population, also as a Social Worker. As part of InspiriTec's management team, she oversees a team of seven social services managers and provides supportive case management and direct human resources services.

Michele earned a Bachelor of Science in Psychology from Syracuse University.

BOARD OF DIRECTORS

Steven W. Smith, Esq. (Chairperson)
Buchanan Ingersoll & Rooney PC, Shareholder

John F. Connolly, Jr.
InspiriTec, Inc., President & CEO

Howie Brown
St. Joseph Preparatory School, Director of Admissions

James Emrich
Servant-Leader Associates, Principal

Kenneth G. Fulmer, Jr.
Information Workplace Solutions, Inc., President

Robert E. Hanrahan Jr.

Margaret McCoey
La Salle University, Assistant Professor & Program Director

Chuck Raudonis
Global CIO, Kantar Media Ad Intelligence

Patricia Renzulli
National Philanthropic Trust, Manager Breast Cancer Grants

LEADERSHIP

“InspiriTec has helped me become a more independent person and enabled me to become a success not only at work but also in my life.”

We seek to embody and practice the principles of “Servant Leadership”. This means that we are servants first, who only then are able to fully grow to be effective leaders. Our focus is to develop and nurture those whom we serve: our employees, clients, and each other. We encourage collaboration, trust, foresight, listening and the ethical use of power and empowerment.

LEADERSHIP TEAM

Picture of John Connolly
John F. Connolly, Jr.

FOUNDER, PRESIDENT, CEO

John has been with the firm’s management team in prior organizations for over 21 years. Since its launch in 2000, InspiriTec has become a successful computer and information systems firm, most of whose employees are persons with disabilities. He has led the development of high profile systems for firms such as AT&T, the National Disease Research Interchange, the University of Pennsylvania, United Engineers, and ActionAIDS. John has particular expertise in the development of Case Management Systems for the social services, health care, and managed care industries.

John graduated Phi Beta Kappa and Summa Cum Laude from Lehigh University with three majors: Sociology, Religion Studies, and Urban Studies. He received his Master of Social Work degree from Penn and an MBA in Finance from Temple.

Picture of Terrence Barr
Terrence Barr

FACILITY SECURITY OFFICER

Terrence joined the InspiriTec team in 2000 and is based in the Philadelphia location. He currently serves as the company’s corporate level Facility Security Officer and is responsible for developing and implementing security procedures for InspiriTec’s Ft. Knox, KY based Department of Defense projects. Previous to this assignment, Terrence held positions with InspiriTec as the Philadelphia Contact Center Manager, Corporate Trainer and Network Administrative Analyst. He also has significant experience in authoring technical training manuals for InspiriTec’s contact center projects.

Terrence holds a Bachelor of Science in General Business Administration from the University of Maryland.  He has obtained the A+ certification and completed numerous IT certification courses. He has completed the required federal government training to become the Inspiritec FSO and has membership in major industry recognized security organizations.

picture of Jeff Carver
Jeff Carver

DMDC DEPUTY DIRECTOR

Jeffery Carver currently serves as the Deputy Director for InspiriTec’s Department of Defense contract based in Ft. Knox, Kentucky where he oversees an operation that includes over 200 Wounded Warriors and handles 110,000+ calls a month. Prior to joining InspiriTec in 2011, Mr. Carver spent 22 Years in the United States Army serving in Iraq and Bosnia, and retired with the rank of First Sergeant. He is the 2014 recipient of SourceAmerica’s National Evelyne Villiness Award.

Mr. Carver currently holds an Associate Degree in General Studies from Central Texas College and is now completing a Bachelor of Science in General Business Administration at McKendree University.

Picture of Peggy Grit
Peggy Grit

DMDC PROGRAM DIRECTOR

Peggy joined InspiriTec in March of 2013 and brings over 24 years of experience in contact center operations and voice and data technologies. Prior to joining InspiriTec, Peggy launched the contact center services program for SourceAmerica (formerly NISH) where she assisted nonprofits nationwide to implement contact centers staffed by persons with significant disabilities. Her extensive technical background comes from 10 years at Interactive Intelligence where she helped launch the first software-based multi-channel contact center “ACDs” on the market in 1997 and subsequently helped launch the same software on Voice over IP in 2002. She offers InspiriTec’s customers and programs a unique blend of technical background and business strategy.

Peggy attended Indiana University-Purdue University at Indianapolis with a major in Communications.

Picture of Fred Holbert
Fred Holbert

CFO

Fred joined InspirTec in 2014 and brings over 30 years of financial management and reporting experience to the organization. His diverse background includes senior financial roles in both the non-profit and for profit business sectors. Prior to joining InspiriTec, he served as the CFO of a large child social service organization and has commercial experience in the market research, contact center and manufacturing industries.  As part of our management team, Fred is responsible for daily accounting oversight as well as all financial management reporting.

Fred earned a Bachelor of Science in Accounting from Pennsylvania State University and his Certified Public Accountant license in Pennsylvania.

Picture of Peter Johnson
Peter Johnson

SENIOR NETWORK ENGINEER

Peter is the Senior Network Engineer for InspiriTec and has been part of its management team since 2001. Based in Philadelphia, Peter is responsible for the implementation and maintenance of all information systems, communications, telephony, system support, and security. Peter has a broad background in personal computer hardware, software and networking. He also has experience with working with a vast array of users on both time-critical and long-term projects.

Peter’s key role at InspiriTec is to oversee all technical aspects of call center operations. He had been involved in the development of all physical call center locations that InspiriTec has established, from its first for the Pennsylvania State Parks to its most recent for the Pennsylvania Departments of Labor and Industry, State Police and Child Welfare.

Peter has a BA/BS from the University of Pennsylvania with Majors in History and Economics.

Picture of David Lange
Dave Lange

MANAGER OF SOFTWARE DEVELOPMENT

Dave has over 25 years of experience working as a Software Developer, Systems Analyst, and Programming Instructor with organizations including the Philadelphia Stock Exchange, Sunoco, Catalyst IT Services, and Data Networks Inc. Dave has performed in various roles for InspiriTec on projects such as the Pennsylvania ACA Consumer Services Center, Pennsylvania State Police IT helpdesk, CWIS Support Center, L&I IT Helpdesk and call tracking systems for the New Jersey Department of Consumer Affairs.

Dave has a B.S. in Management Information Systems from the State University of New York as well as A.S. degrees in Retail Business Management and Electronics Engineering Technology.

Picture of Dean Marino
Dean Marino

DIRECTOR, STRATEGY AND INNOVATION

Dean has been with InspiriTec since 2003 and is responsible for the company’s marketing initiatives and strategic projects. He has over 20 years of marketing and business development experience in the e-commerce, professional services and consumer packaged goods industries. Before joining InspiriTec, Dean held the position of Director of Business Development for ShopZilla (an online shopping comparison site, formerly BizRate.com) where he was integral in the launch of one of the Internet’s largest e-commerce sites. Dean also has held marketing positions with Disney Consumer Products, Information Resources Inc. (IRI) and the Pepsi-Cola Company.

Dean graduated from the University of California, Santa Barbara with a Bachelor of Science in Communication Studies.

Picture of William ODonnell
William ODonnell

SENIOR PROJECT MANAGER

Bill is a Senior Project Manager for InspiriTec and has been with the firm’s management team since 2000. Based in Wyomissing, PA, Bill assists with project management and operational implementation of projects including: PA State Police and L&I IT Help Desks, ACA Consumer Service Center and CWIS Support Center for the Pennsylvania Department of Human Services. Previously, Bill was the Project Manager for InspiriTec’s Office of Medical Assistance Programs Contact Center. Bill also oversees InspiriTec’s web and software application development team.

Bill is a graduate of AbiliTech’s (a predecessor organization to InspiriTec) 10-month Computer Science program. Bill also has certifications in GoldMine Contact Management Software.

Picture of Julie Osborn
Julie Osborn

DIRECTOR OF VETERAN RECRUITMENT AND STAFFING

Julie Osborn currently serves as the Director of Veteran Recruitment and Staffing for InspiriTec. She joined InspiriTec in 2011 as Program Manager for the Human Resource Services Center (HRSC). Prior to InspiriTec, Ms. Osborn was with Electronic Data Systems (EDS), L-3 Communications, MPRI, and Booz Allen and Hamilton where she established a successful track record through diversified senior multidisciplinary management positions. In 2003 she retired as Master Sergeant after serving 23 years in the US Army.

Ms. Osborn holds a Master’s in Science, Professional Counseling at the Grand Canyon University of Arizona.

Picture of Sam Sarat
Sam Sarat

PROJECT DIRECTOR

Sam serves as Project Manager for InspiriTec’s New Jersey operation, a position he assumed in 2010. In this capacity Sam is responsible for managing and operating a 70+ person call center for the State of New Jersey, Department of Consumer Affairs. The Call Center answers all calls for about 43 Professional Boards in New Jersey such as the Board of Nursing, Board of Medical Examiners and Home Improvement Contractors. It answers approximately 400,000 calls per year from New Jersey Professionals holding New Jersey licenses.

Previously, Sam served as the CFO for Methodist Home for Children Foundation and Services in Philadelphia for about eleven years. Sam was also a member of InspiriTec’s predecessor organization, Abilitech, where he served for 8 years as the COO. Sam provides high level operational assessment and design consultation and systems analysis consultation. He has over 25 years of Operations Research and Design expertise.

Sam holds an M.A. in Philosophy, from the New School for Social Research, an M.S. in Industrial Engineering from Rutgers University, and a B.E. in Electrical Engineering, from Poona University [India].

Picture of Michelle Smith
Michelle Smith

SENIOR SOCIAL WORKER/CASE MANAGER

Michele joined InspiriTec in 2006 bringing extensive social services and case management experience. She began her career working with the Department of Social Services before moving to Consolidated Industries of Greater New York where she served the disabled population of Syracuse. Additionally, Michele worked as a Social Worker for the Medicaid HMO Oaktree Health Plan in the Special Needs Unit. Prior to coming to InspiriTec, she worked in an ambulatory care setting serving the needs of the underprivileged and under-served population, also as a Social Worker. As part of InspiriTec’s management team, oversees a team of seven social services managers and provides supportive case management and direct human resources services.

Michele earned a Bachelor of Science in Psychology from Syracuse University.

BOARD OF DIRECTORS

Steven W. Smith, Esq. (Chairperson)
Buchanan Ingersoll & Rooney PC, Shareholder

John F. Connolly, Jr.
InspiriTec, Inc., President & CEO

Howie Brown
St. Joseph Preparatory School, Director of Admissions

James Emrich
Servant-Leader Associates, Principal

Kenneth G. Fulmer, Jr.
Information Workplace Solutions, Inc., President

Robert E. Hanrahan Jr.

Margaret McCoey
La Salle University, Assistant Professor & Program Director

Chuck Raudonis
Global CIO, Kantar Media Ad Intelligence

Patricia Renzulli
National Philanthropic Trust, Manager Breast Cancer Grants

PHILADELPHIA • WYOMISSING • NEWARK • FORT KNOX

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