“InspiriTec looks at you for the person you are and the work you do, not the medical condition that you have.”
InspiriTec’s employees are our key asset and the fruit of our mission. Each real-life story below reveals the impact made possible through our partnerships with commercial customers and the dedication of our committed supporters.
Jeff • Customer Care Representative • Ft. Knox
I retired from the Army in 2008 after 22 years of service. During my service in the Gulf war, I sustained serious back injuries which progressively worsened over time. Eventually, I was diagnosed with degenerative disc disease, arthritis, and chronic back pain. I endured physical therapy and treatment for 18 years, then decided to have surgery at Walter Reed to insert titanium rods and cadaver bones. Unfortunately, I just couldn’t continue to meet the physical requirements due to my disability and realized I that would need to seek new opportunities outside the military.
Despite my aggressive job search efforts, I found myself unemployed after five months since leaving the Army. I picked up some contract work, but no one was willing to hire me full time. During this time I sent over 200 job applications and was only invited for two job interviews. Things were not going as well I as expected until I discovered that InspiriTec, an affirmative employer of disabled veterans, was hiring for contact center positions on Ft. Knox under the U.S. Army’s Human Resource Command.
I started working here in September 2011. Right from the start this position has been a great fit. I can continue to serve my fellow soldiers, veterans and retirees in an environment where people understand me, are like me, and share my background. Working in this military environment allows me to utilize my military skills and experiences. This job has given me a real sense of accomplishment by providing me a chance to take care of others again like I did in the Army. I’m not just sitting around the house feeling sorry for myself. I hope other disabled vets will hear my story and see what’s possible.
My spine and neck injuries have caused me to lose feeling in my hands and I am still experiencing a lot of pain. InspiriTec understands what I’m going through and has provided the supports I need to stay productive on the job. Primarily this means being very flexible with my schedule so that I can attend doctor’s appointments and pain management therapy. They’re also very supportive of my educational interests as I pursue a Bachelor’s degree in Human Resources. My supervisor allows me to take frequent breaks whenever necessary to stretch or move around to relieve back pain. This also allows me to take my medications. Without this understanding and support, it’s impossible to say whether I’d be able to perform at such a high level. I do know that this job gives me a great reason to get up in the morning.
Join our effort to support Jeff and others with disabilities by donating today.