“InspiriTec looks at you for the person you are and the work you do, not the medical condition that you have.”
InspiriTec’s employees are our key asset and the fruit of our mission. Each real-life story below reveals the impact made possible through our partnerships with commercial customers and the dedication of our committed supporters.
Joseph • Customer Service Representative • Newark
Technology is one of my passions, but what guides me most of all is helping people and solving problems. However, in 2010, my tech assistant position at a local high school was being reduced and my position was being eliminated. To compound matters, the layoff came in the midst of a major dip in the economy, which kept gainful employment out of reach for many individuals, in my home state of New Jersey, and elsewhere. However, I believe that my physical disability was truly keeping me from becoming re-employed. I have mild cerebral palsy which affects my mobility and vision. Though I do not require a wheel chair, I do not drive myself, and have had issues with standing for long periods, and walking long distances. I worked for many months to obtain the NJ Access Link ADA transportation service to ensure that I would be able to get to interviews or travel further. With transportation issues solved, DVR set me up with a program called America Works, and that led to my eventual hire with InspiriTec in April 2013.
As an InspiriTec consumer services representative serving NJ Division of Consumer Affairs professional licensees, I assisted callers with obtaining and renewing various occupational and health-related licenses. And, I like to think I built up a nice relationship with the callers, who sometimes asked for me by name when speaking to other CSRs, as well as my co-workers. What was new to me was the “office” environment, personal interactions, and pace that accompanied my work, which was quite different from the educational field where I had spent the majority of my working life. However, the supervisors, leads, and my InspiriTec onsite Case Manager were always there if I had a question or faced any difficulty. As I approached the two-year mark with InspiriTec, continuing to perform to the best of my ability, I kept thinking back to my time with the school district; primarily the fact that the previous thirteen years had gone by so quickly. Hindsight is always 20/20, and I always thought that I would do things quite differently if I had the chance. Ultimately deciding to not keep still for very long and given my job’s physical location in a State office, I became aware of a similar “service representative” position working directly for the State of New Jersey. In June of 2015, I acquired that new position with the State as Agency Services Representative leaving InspiriTec on a positive note; and knowing that InspiriTec truly helped me transition to the new and exciting role. Without the guidance, training, and other support that I obtained from people like Susan, Sam, and supervisors Theresa, Michael, and Ryan, I would not have been completely ready to even accept my current position. InspiriTec was true to its mission in my eyes; inspiring me to work, and keep doing my very best!
Join our effort to support Joseph and others with disabilities by donating today.