FOUNDER, PRESIDENT, CEO

John has been with the firm’s management team in prior organizations for over 21 years. Since its launch in 2000, InspiriTec has become a successful computer and information systems firm, most of whose employees are persons with disabilities. He has led the development of high profile systems for firms such as AT&T, the National Disease Research Interchange, the University of Pennsylvania, United Engineers, and ActionAIDS. John has particular expertise in the development of Case Management Systems for the social services, health care, and managed care industries.

John graduated Phi Beta Kappa and Summa Cum Laude from Lehigh University with three majors: Sociology, Religion Studies, and Urban Studies. He received his Master of Social Work degree from Penn and an MBA in Finance from Temple.

DMDC DEPUTY DIRECTOR

Jeffery Carver currently serves as the Deputy Director for InspiriTec’s Department of Defense contract based in Ft. Knox, Kentucky where he oversees an operation that includes over 200 Wounded Warriors and handles 110,000+ calls a month. Prior to joining InspiriTec in 2011, Mr. Carver spent 22 Years in the United States Army serving in Iraq and Bosnia, and retired with the rank of First Sergeant. He is the 2014 recipient of SourceAmerica’s National Evelyne Villiness Award.

Mr. Carver currently holds an Associate Degree in General Studies from Central Texas College and is now completing a Bachelor of Science in General Business Administration at McKendree University.

DMDC PROGRAM DIRECTOR

Peggy joined InspiriTec in March of 2013 and brings over 24 years of experience in contact center operations and voice and data technologies. Prior to joining InspiriTec, Peggy launched the contact center services program for SourceAmerica (formerly NISH) where she assisted nonprofits nationwide to implement contact centers staffed by persons with significant disabilities. Her extensive technical background comes from 10 years at Interactive Intelligence where she helped launch the first software-based multi-channel contact center “ACDs” on the market in 1997 and subsequently helped launch the same software on Voice over IP in 2002. She offers InspiriTec’s customers and programs a unique blend of technical background and business strategy.

Peggy attended Indiana University-Purdue University at Indianapolis with a major in Communications.

SENIOR NETWORK ENGINEER

Peter is the Senior Network Engineer for InspiriTec and has been part of its management team since 2001. Based in Philadelphia, Peter is responsible for the implementation and maintenance of all information systems, communications, telephony, system support, and security. Peter has a broad background in personal computer hardware, software and networking. He also has experience with working with a vast array of users on both time-critical and long-term projects.

Peter’s key role at InspiriTec is to oversee all technical aspects of call center operations. He had been involved in the development of all physical call center locations that InspiriTec has established, from its first for the Pennsylvania State Parks to its most recent for the Pennsylvania Departments of Labor and Industry, State Police and Child Welfare.

Peter has a BA/BS from the University of Pennsylvania with Majors in History and Economics.

DIRECTOR, STRATEGY AND INNOVATION

Dean has been with InspiriTec since 2003 and is responsible for the company’s marketing initiatives and strategic projects. He has over 20 years of marketing and business development experience in the e-commerce, professional services and consumer packaged goods industries. Before joining InspiriTec, Dean held the position of Director of Business Development for ShopZilla (an online shopping comparison site, formerly BizRate.com) where he was integral in the launch of one of the Internet’s largest e-commerce sites. Dean also has held marketing positions with Disney Consumer Products, Information Resources Inc. (IRI) and the Pepsi-Cola Company.

Dean graduated from the University of California, Santa Barbara with a Bachelor of Science in Communication Studies.

DIRECTOR, HUMAN RESOURCES AND CASE MANAGEMENT

Michele joined InspiriTec in 2006 bringing extensive social services and case management experience. She began her career working with the Department of Social Services before moving to Consolidated Industries of Greater New York where she served the disabled population of Syracuse. Additionally, Michele worked as a Social Worker for the Medicaid HMO Oaktree Health Plan in the Special Needs Unit. Prior to coming to InspiriTec, she worked in an ambulatory care setting serving the needs of the underprivileged and under-served population, also as a Social Worker. As part of InspiriTec’s management team, oversees a team of seven social services managers and provides supportive case management and direct human resources services.

Michele earned a Bachelor of Science in Psychology from Syracuse University.