October 2026
Congratulations to Darnita Jackson and Elsie Rosa, from our New Jersey Division of Consumer Affairs (DCA) Contact Center in Newark, who earned the Individual Achievement on Government Contracts award from ACCSES New Jersey! We were proud to celebrate their achievements at the 2026 ACCSES NJ STAR Conference’s Mission and Impact Banquet in Atlantic City. Darnita is a Shift Supervisor who earned two promotions in three years, and Elsie is a Customer Service Representative who for over 15 years has achieved lasting success. These well-deserved honors reflect the professionalism, compassion and teamwork that define our Contact Center services. Thank you, Darnita and Elsie - your professionalism, compassion, and hard work make a meaningful impact every day!
September 2026
For the 10th consecutive year, our colleagues on our Philadelphia and Wyomissing teams voted us a Top Workplace in the Philadelphia region! This year, we placed No. 8 among companies with 500+ employees. Thank You to our colleagues - YOU are the reason for our sustained success!
Read Press Release here
June 2026
For the fifth time, our New Jersey Division of Consumer Affairs (DCA) Contact Center team, based in our Newark facility, voted us a Top Workplace in New Jersey! This year, we placed No. 6 among companies with 500+ employees. Thank You to our colleagues for your hard work, dedication, and support of our organization!
Read Press Release here
May 2026
The Genesys Orchestrators Innovation Awards recognizes those who redefine excellence in customer experience around the world. We’re honored to be named a Finalist for the 2026 Humanitarian Impact Award. We’re also the only organization based in the USA to be named a Finalist in this category, which proves we’re truly among the best in the world at what we do!
April 2026
InspiriTec, and President and CEO John Connolly, made the cover of the April 2026 edition of 𝘐𝘯𝘵𝘦𝘭𝘭𝘪𝘨𝘦𝘯𝘵 𝘊𝘐𝘖 𝘕𝘰𝘳𝘵𝘩 𝘈𝘮𝘦𝘳𝘪𝘤𝘢! The story highlights how we’ve used Genesys Cloud technology to boost operational efficiency and customer experience, while advancing our mission to employ people with disabilities in contact center and IT help desk careers.
Read article here
March 2026
InspiriTec is honored to be acknowledged by the Texas Workforce Commission and the Texas Veterans Commission with their “We Hire Vets” program, for the second consecutive year. A majority of our colleagues who work in Texas are Veterans!
December 2025
Genesys again featured InspiriTec's story, expanding on how we've upgraded our technology while maintaining our renowned customer service excellence and advancing our mission! We're proud of our team's work to transform operations through Genesys AI-enabled services while empowering every person to contribute, connect and thrive in the American economy. Blending innovation with purpose allows us to demonstrate how accessibility and excellence can work in harmony to create meaningful connections and measurable impact.
Watch Video here
November 2025
Our phone system technology partner, Genesys, showcased InspiriTec's success in creating meaningful employment opportunities for Veterans in the contact center and IT help desk industry as part of their Veterans Day 2025 recognition. This included a video featuring Andres Rugiero, a Veteran from our DMDC team.
Watch Video here
May 2025
Congratulations to Andres Rugerio - a Tier 2 Help Desk Analyst on InspiriTec's DMDC Support Center (DSC) team at Fort Knox, Kentucky - for winning SourceAmerica's 2025 Honor Roll for Veterans Award! Andres, who served in the U.S. Army for nearly 25 years, was recognized for exhibiting outstanding achievement in his work while living with service-related disabilities.
Watch Andres' award video here
Read Press Release here
May 2025
InspiriTec received two awards at the 2025 UniqueSource Achievement Awards & Power of Connection Conference in Hershey, Pennsylvania. Our organization won the UniqueSource Innovation Award, for expanding meaningful employment opportunities for Pennsylvanians with disabilities through our Work-Based Training Program, which we developed with the Pennsylvania Office of Vocational Rehabilitation (OVR). Kim Williams, a graduate of the program and a Help Desk Analyst on our Medical Marijuana Project Team Helpdesk, won a UniqueSource Achievement Award. This award recognizes outstanding Pennsylvanians with disabilities who demonstrate exceptional performance in the workplace. Congratulations to Kim, and our colleagues who brought the Work-Based Training Program to life!
Watch Kim’s award video here
Read Press Release here
May 2024
NASA has selected InspiriTec Inc. to provide Contact Center, Enterprise Service Desk, and Document Imaging and Mailroom services for the NASA Shared Services Center, based at NASA's Stennis Space Center in Bay St. Louis, Mississippi. InspiriTec agents field calls from NASA employees and contractors in the areas of human resources, finance, procurement, and IT support. The InspiriTec team includes upward of 60 employees, including a small group onsite at Stennis handling Document Imaging and Mailroom services, with Contact Center and Service Desk agents working from its Philadelphia office and others virtually.
Read Press Release here